Reviews & Ratings

Millions of consumers benefit from the ease and convenience of buying things over the web every day. Majority of the consumers read online reviews before making a purchase and some form their opinion by reading just one to three product reviews.


Step 1.
Click on Inbox from the Sales drop down in the main menu.The following page will be displayed.

Step 2.
Click on Review & Rating and the following page will be displayed.

There are two tabs on this page:

1. Manage Reviews
2. Product/Service Reviews

You can search for a review by entering the product name in the search bar.

1. Manage Reviews

This page displays all the reviews of your products. You can decide whether to show or hide the review by clicking on the toggle.

This page has the following columns:
Product / Service Details: This displays the item for which the review has been received.
Customer Details: This column display the customer’s details who has submitted the product review.
Comments and Ratings : This displays the rating and comments submitted.


Important Note

If in case the Moderation Required functionality is enabled from the general settings then, you need to approve that review and rating before publishing it on web-store. It appears as follows:

From here you can decide if you want to display or hide this review.

2. Product/Service Reviews

This page displays the list of products which have reviews for them.

This page has the following columns:
Product Details: This displays the item for which the review has been received.
Average Ratings: This column displays ratings given by your customer.

Click on View All and all the reviews and ratings for that product will be displayed.

Click on if you want to hide or display the review.

This functionality is currently unavailable for mobile.
Help us improve our Support Center. Was this article helpful?
Thank you for the feedback
Thank you for the feedback
Still can't find what you're after? Write to us so that we can help you out.

One thought on “Reviews & Ratings”

Comments are closed.