Payment Pending Orders

This module displays all the orders which have pending payments.


1. From the Admin panel, go to Sales, click on Orders.

2. Click on Payment Pending.

The following page gets displayed.

Each order has 6 columns and displays the following information:

  • Order Date: This displays the date and time when the order was placed. It also displays the order number, and whether the order was placed from your website or your app.
  • Invoice date: This displays the date and time when the invoice was generated. It also displays the invoice number.
  • Customer: This displays the name and contact number of your customer.
  • Order Value: This displays the total amount of the order.
  • Payment Pending: This displays the total amount that is pending for the order (if any). It also displays the mode of payment for the order.
  • Due Date: This displays the date and days in which the payment is due.

 

3. To collect payment from a customer, click on Collect Payment.

4. An Add Payment Modal window appears. Select any mode of payment.

Partial Payment by Customer
In case you are not clearing the complete amount of the customer, you can keep some amount pending to be paid at a later time.

Step 1.
Select the order for which you want to receive partial payment from the customer. Click on Collect Payment next to that order.
This will open the Add Payment modal.

Step 2.
The total amount pending for that order will be displayed in the Total Amount Pending section. From the options in the dropdown, select a suitable mode of payment.

If mode of payment is selected as cash, enter the amount received by the customer in the Net Amount Received field. The pending amount will be displayed in the Pending section.

Step 4.
Click on the Confirm Payment to accept the payment.

The remaining/unpaid amount will still show as pending amount for the customer until it is paid later.

5. On selecting a payment mode the details will be displayed. Once the Pending amount is displayed as 0, click on the Confirm Payment.

On successful addition of the payment, the order will no more be visible on the Payment Pending page of the Orders module.


Note

If the Net Amount Received is more than the total amount pending then a Return Change value will be displayed.

This indicates that the vendor has to return the remaining amount back to the customer.The return change value gets displayed in the detail orders page.

1. From the Home page, tap on Orders.

2. To view  the customers whose payments are pending, tap on Payment Pending.

The following page gets displayed.

You can view the following details:

  1. Customer details.
  2. Order value.
  3. Order id and the order date.
  4. Payment mode of the customer and order status.

 

3. Select the order for which the payment needs to be added. To collect payment from a customer, tap on Collect Payment.

4. A Collect Payment page appears. Select any mode of payment.

5. On selecting a payment mode the details will be displayed. Tap on Complete Order.

On successful addition of the payment, the order will no more be visible on the Payment Pending page of the Orders module.

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