Add / Update KYC / Bank Details

Know Your Customer (KYC) is a mandatory process while opening an account in any bank. By this process banks collect information about their account holders with which they verify for legitimacy. The KYC process ensures that there is no misuse of banking services.

You need to add KYC and other banking details so that all online transactions can be carried out smoothly.

Add KYC / Bank Details


Step 1.
Navigate to Payments module from the main menu.The following page will be displayed.Step 2.
Click on Add KYC/Bank Details.  The following page will be displayed.

Step 3.
Enter all the details in the form and click on Save. 

It takes between 24-48 hours for KYC / Bank Details to get approved.


KYC/Bank Details Approval Pending

Details uploaded and filled can not be removed or Deleted under Pending Status.


Note
KYC details will be shown only if Jd Pay is enabled from the  payment settings.

Upload Bank Details

This enables banks to understand its customers and their financial dealings to serve them better and manage its risks prudently.

Step 4.
Enter the Account Holder’s Name and Account Number in the given fields.

Step 5.
Select the Account Type from the drop-down.

Step 6.
Enter IFSC Code of your bank’s branch. On entering IFSC code, system will automatically fetch and fill the following details –
Bank Name
Bank City Name
Bank Branch Name

Upload Bank Proof

Upload bank proofs for verification of your account. You can upload any 1 from the given two options i.e Cancelled Cheque or Bank Statement/Passbook.

Step 7.
Select any option and click on Upload File to upload the document. Select the file from your system and upload here.

Upload Identity Proof

In this section you must upload atleast 2 documents to verify your identity.

Step 8.
Select any option from the following i.e Passport, Voting Card, Pan Card or Driving License.

For example lets upload passport

Step 9.
In the slider that opens up, click on Upload File to upload your document.

Step 10.
Select the file from your system and upload here.


Note
Only JPEG, PNG, and PDF file formats are supported and the file size should not exceed 6MB

Step 11
Once done, click on Saveto save the document. Similarly, upload any documents for the rest of the options

Step 12.
Once all the details are entered click on the Save to save all the documents. Once updated you will view the following page.

It takes between 24-48 hours for KYC / Bank Details to get approved.

The status will change to approved once all the details have been verified by the bank. You can then proceed to make online payments smoothly.

KYC /Bank Details Rejected
To view the reason of rejection, click on the options mentioned in the image below. You will view the reason of rejection as follows:
Step 1.
Select Payments from the main menu.Step 2.
Click on Add KYC/Bank Details.The following page will be displayed.


Note
You can also add/update KYC details from Payment Settings.

Step 3.
Enter all the details in the form and click on Save. It takes between 24-48 hours for KYC / Bank Details to get approved.

Upload Bank Details

This enables banks to understand its customers and their financial dealings to serve them better and manage its risks prudently.

Step 4.
Enter the Account Holder’s Name and Account Number in the given fields.

Step 5.
Select the Account Type from the drop-down.

Step 6.
Enter IFSC Code of your bank’s branch. On entering IFSC code, system will automatically fetch and fill the following details –
Bank Name
Bank City Name
Bank Branch Name

Upload Bank Proof

Upload bank proofs for verification of your account. You can upload any 1 from the given two options i.e Cancelled Cheque or Bank Statement/Passbook.

Step 7.
Select any option and click on Upload File to upload the document. Select the file from your system and upload here.

Upload Identity Proof

In this section you must upload atleast 2 documents to verify your identity.

Step 8.
Select any option from the 4 given i.e Passport, Voting Card, Pan Card or Driving License.

Lets see an example for uploading a passport copy.

Step 9.
In the slider that opens up, click on Upload File to upload your document.

Step 10.
Select the file from your system and upload here.


Note
Only JPEG, PNG, and PDF file formats are supported and the file size should not exceed 6MB

Step 11
Once done, click on Saveto save the document. Similarly, upload any documents for the rest of the options

Step 12.
Once all the details are entered click on the Save to save all the documents. Once updated you will view the following page.

It takes between 24-48 hours for KYC / Bank Details to get approved.

It takes between 24-48 hours for KYC / Bank Details to get approved.

The status will change to approved once all the details have been verified by the bank. You can then proceed to make online payments smoothly.

KYC /Bank Details Rejected
To view the reason of rejection, click on the options mentioned in the image below. You will view the reason of rejection as follows:

Update KYC / Bank Details

This option allows you to edit your KYC details in case of any changes.


Step 1.
Click on Payments under Settings option in the main menu.

The following slider will be displayed.

Step 2.
Click on Settings and the following slider will be displayed.

Step 3.
Click on Update KYC and Bank Details and the following page will be displayed on your screen.

You can edit the account holder name and other details. You will have to upload the supporting documents as proof. The bank will verify these changes and approve the KYC if the documents uploaded are proper.

Step 1.
From your Home page, under Settings, select Payments option.The following page will be displayed.Step 2.
Click on Settings and the following slider will be displayed.Step 3.
Click on Update KYC and Bank Details and the following page will be displayed on your screen.You can edit the account holder name and other details. You will have to upload the supporting documents as proof. The bank will verify these changes and approve the KYC if the documents uploaded are proper.

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