Booking

This module allows you to add, edit, delete and manage all the bookings. This ensures hassle-free communications in appointment booking and event registrations, as well as reminders, confirmations and follow-ups. You’ll be able to start new interactions, respond to your client requests in real-time and assign clients to staff members.

Important Note

This section will only be visible to you if you’ve enabled the toggle button for Booking in the General Settings from your web store.

Calendar Setup

This option allows you to set time intervals in your Calendar.


1. From the Admin panel, go to Settings and click on Booking.

2. The following slider gets displayed. Click on Calendar Setup.

3. Enter the calendar time interval either in minutes or hours and click on Save.

The calendar setup gets saved successfully.

Important Note
The numeric value can not be more than 24 if you’ve selected Hours, and not more than 60 if you’ve selected Minutes.

1. Navigate to the main menu and tap on Settings.

2. Tap on Booking.

3. Tap on Calendar Setup.

4. The following slider will be displayed. Set time intervals between the booking time slots on your Calendar in numeric that will be displayed to your customers while booking an appointment.

5. Select the duration from the drop-down. It can either be Hours or Minutes.

Important Note
The numeric value can not be more than 24 if you’ve selected Hours and not more than 60 if you’ve selected Minutes.

6. Once done, tap on Save.

Online Booking Setup

This option allows you to configure Appointment booking hours, no. of booking you can accept in a particular time period, advanced booking settings and minimum time before customers can book.


1. From the Admin panel, go to Settings and click on Booking.

2. From the following slider, click on Online Booking Setup.

3. Enter the details under Define Appointment Time Buffer.

  1. Buffer Between Booking time & Appointment Time – Set the time difference between the booking and the first time slot of appointment.
  2. Allow booking on Appointment upto – Enter the number of days up to which the customers can select the date for appointment.
  3. Set the maximum number of bookings in each time slot.
Important Note
The Appointment Time can be selected in Days, Hours or Mins.

4. To edit the time slots, click on Edit button displayed next to Online Booking Hours.

5. Set the time for each slot of that day according to your preference. You can also click on Add to add multiple time slots on that particular day. Click on Continue to update the changes made.

Note
Click on  to delete any time slot.

6. To make changes in the Group Time Slots, click on Edit button displayed next to Group Time Slot.

7. Change the Time Slot Name and Time of all the group slots accordingly.

8. If you want to create additional time slots, click on Add New Time Slot > Enter the details > Click on Continue to save the changes made.

9. Once you’ve filled all the details, click on Save button to save the changes done by you.

You can view the bookings calendar in Customise Website by linking any website element to book appointment. To know more, click here.

1. Navigate to the main menu and tap on Settings.

2. Tap on Booking.

3. Tap on Online Booking Setup.

The following slider will be displayed.

4. Define the Appointment Time Buffer.

  1. Buffer Between Booking time & Appointment Time – Set the time difference between the booking and the first time slot of appointment.
  2. Allow booking on Appointment upto – Enter the number of days up to which the customers can select the date for appointment.
  3. Set the maximum number of bookings in each time slot.
Important Note
The Appointment Time can be selected in Days, Hours or Mins.

5. To edit the time slots, tap on Edit displayed next to Online Booking Hours.

The following options will be displayed.

6. Set the time for each slot of that day according to you.

7. Tap on Add to add multiple time slots on that particular day. Set the time for the new slot accordingly.

8. Once done, tap on Continue.

Important Note
Click on  to delete any time slot.

9. To make changes in the Group Time Slots, tap on Edit displayed next to Group Time Slot.

10. Change the Time Slot Name and Time of all the group slots accordingly.

11. Tap on Add New Time Slot displayed below to create a new group slot.

12. Enter the name and time for the new group slot and tap on Continue button.

13. Once you’ve filled all the details, tap on Continue to save the changes done by you.

You can view the bookings calendar in Customize Website by linking any website element to book appointment. To know, more tap here.

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